“Empathy is not a soft skill; it is the hardest skill we learn,” says Microsoft CEO Satya Nadella: Here’s how cricket taught him about leadership
Satya Nadella, CEO, Microsoft. In a corporate world obsessed with performance metrics, targets, and technical expertise, Satya Nadella believes one of the most powerful leadership qualities cannot be measured on a spreadsheet. For the Microsoft chief, empathy is not a “soft” skill to be casually added to a leader’s repertoire. It is among the hardest…
